National Center for Health in Public Housing
 

Massachusetts

Community Health Connections
275 Nicholas Road
Fitchburg, MA 01420
Phone: (978) 665-5901

President and CEO: Robert H. Johnson
Director, Community Housing Connections and Public Housing Programs: Nicholas Apostoleris

Project Description
Community Health Connections, Inc. (CHC, Inc.), a FQHC organization, currently operates two community health centers in north central Massachusetts. CHC, Inc. was awarded a grant to start a New Access Point satellite health center to serve local people who are publicly housed or homeless. This new program, Healthcare for the Homeless and Publicly Housed of North Central MA (HCHPH) will operate a mobile medical service, a dental service, and behavioral health services. The parent organization also operates a 340b pharmacy, which is available to all patients of CHC, Inc. health centers.

Services
Serves Fitchburg Public Housing sites with its mobile medical/behavioral health services.

BPHC Collaborative Participation
HCHPH participates in the BPHC Depression Collaborative

Public Housing Locations/Sites
Green Acres Village
Normandy Road
Fitchburg, MA 01420

Wallace Towers
Wallace Avenue
Fitchburg, MA 01420

Olde English Village
152 Manca Drive
Gardner, MA 01440


Great Brook Valley Health Center
Public Housing Primary Care Program
19 Tacoma Street
Worcester, MA 01605
Phone: (508) 852-1805
Fax: (508) 853-8593

President and Chief Executive Officer: Toni McGuire
Director for Planning and Implementation: Sue Schlotterbeck

Project Description
The Great Brook Valley Health Center (GBVHC) Public Housing Primary Care program serves residents of public housing and the surrounding community. GBVHC is located within the largest public housing complex on the outskirts of the city where residents are culturally, linguistically, economically, and geographically isolated from the rest of the city.

GBVHC is committed to population-based, culturally competent medicine and has built a client centered and family-based service delivery model. Services are provided by multicultural staff that speaks 29 languages and comes from 36 countries. (78% of staff are bilingual, 17% of which are trilingual.)

Services
Medical Services include comprehensive primary care; urgent care; nurse case management for diabetes, hypertension, asthma, depression, HIV, Hepatitis C; screening for breast and cervical cancer; counseling and testing (HIV, STD, Hepatitis); family planning; optometry; nutrition; and childbirth education and breastfeeding support. GBVHC has an on-site pharmacy, laboratory, mammography and ultrasound. Specialists are available on site for podiatry, pulmonology, urology, cardiology, dermatology, ophthalmology, gynecology, and infectious disease services.

GBVHC also provides Mental Health and Social Services, i.e., therapies including prescription medications, psychiatric services, ADHD evaluation and treatment, parenting education, crisis intervention, support groups, advocacy, referrals, assistance with benefits applications, transportation, perinatal case management, and domestic violence screening and intervention. Dental Services provided at two sites in Worcester and a third site in the neighboring town of Clinton include prevention and treatment, as well as Oral Surgery.

Other services include HIV and substance abuse programs for youth, HIV programs in prisons and jails, alternative to violence programs, community health issues trainings, and comprehensive health services at six School Based Health Centers. GBVHC has a 24-hour answering service and is open Monday-Saturday. Childcare is available on site.

In 2004, GBVHC opened the Framingham Community Health Center (FCHC) serving the region west of Boston. FCHC has two medical sites, a dental site, and is opening a school based health center. While not formally part of the PHPC program, FCHC provides access to comprehensive health care services for numerous Framingham's public housing residents.

Linkages/Partnerships
In collaboration with the Worcester Housing Authority, GBVHC is an active and founding member of the Great Brook Valley/Curtis Collaborative, a group of about a dozen agencies that partner with residents of public housing to assess their needs and interests, develop programs, and search for resources to address unmet needs.

GBVHC partners with Daybreak, the local battered women's shelter, to provide on-site services for domestic violence. To address the high infant mortality rate in Worcester, GBVHC collaborates with the community as grantee and lead agency for the Worcester Healthy Start Initiative, through which services are provided to many families living in public housing.

GBVHC collaborates with the other 330 funded agencies in the city (Family Health Cneter of Worcester and Community Healthlink) on services to HIV/AIDS infected patients, perinatal patients, the homeless, cancer prevention and access to treatment, and numerous other activities.

BPHC Collaborative Participation
On the national level, GBVHC was part of: 1) a Depression Collaborative, 2) a National Collaborative on Pediatric Asthma through the National Institute of Children's Healthcare Quality, and 3) the ADHD Collaborative of the Institute for Healthcare Improvement. GBVHC has applied information gathered through the Collaboratives to inform other of its initiatives such as Breast Cancer Screening, Diabetes, and Prenatal Dental Care.

Public Housing Locations/Sites
Great Brook Valley Health Center
19 Tacoma Street
Worcester, MA 01605

Statistics
Estimated residents in Public Housing: 9,800
Project Users: 7,961 in 48,331 encounters


Whittier Street Health Center
1125 Tremont Street
Roxbury, MA 02120
Phone: (617) 427-1000
Fax (617) 989-3247
www.wshc.org

Executive Director: Frederica M. Williams, FCIS, MBA
Director of Mission Based and Wellness Initiatives: Dumas Lafontant

Project Description
Whittier Street Health Center, serves five (5) public, federally subsidized and privately managed housing developments within walking distance from the Center. In 1999, Whitter moved into a 33,000 square foot state-of-the-art facility owned by Northeastern University which is known as the Renaissance Park Building.

Services
Whittier is a JCAHO accredited urban community health center providing primary health care and social services to nearly 12,000 individuals from diverse communities. Whittier's patients are predominantly low-income, uninsured, and underinsured. The Center serves the homeless, elderly, disabled, and chronically ill populations. The mission is to provide high quality, reliable and accessible primary health care and support services to promote wellness and eliminate health and social disparities. Whittier Street Health Center has more than 30 core services and Mission based services including: adult medicine, counseling/ behavioral health, eye care, oral health, OB/GYN, orthopedics, pediatrics and adolescent health, creative arts therapy (drama, music and art therapy), podiatry, prevention, health education and promotion, geriatrics, dermatology, laboratory, physical therapy, radiology, mental health and substance abuse counseling, nutrition, clinical pharmacy program, medical interpreters, specialized clinics to address diabetes prevention and management, pediatric asthma and overweight, urgent care, Post-Prison Release Collaborative, Men's Health, W.Y.S.E. (Youth Program), Women Awareness Resources (W.A.R.) Project, HIV/AIDS, Women Infants and Children (WIC), prevention education, family care, advocacy and legal services, refugee health assessment, and domestic violence prevention and education.

Linkages/Partnerships
Whittier has an extensive network of memberships, partnerships, collaborations and affiliations that come together to provide an array of resources and services for the target population served.

These include:
Action for Boston Community Development, African Health Community Initiative, Boston HealthNet, Boston Housing Authority, Boston Public Health Commission, Boston Medical Center, Boston Healthnet,Boston Children's Hospital, Churches Organized, Save Tomorrow Research; Inc., CHANCE House (Faith Based), AIDS action Committee, Alice Taylor Resident Service, Black Ministerial Alliance, Boston Medical Center OB/Gyn, Boston Alcohol Detoxification Project IncCodman Square Health Center, Department of Neighborhood Development, Dana Farber Cancer Institute, Dimock Community Health Center, English High School, and Fenway Community Health Center, Joslin Diabetes Clinic, Neighborhood Health Plan

Harvard School of Public Health - Channing Lab, Harbor Lights Center, Hyde Park Square Task Force/La Sociodad Latina, Harvard Street Community Health Center, Latino Health Institute, La Alianza Hispana; Lennox/Camden Tenants Association, La Socidad Latina, Lower Roxbury Coalition, Lower Roxbury Youth Workers Alliance, Madison Park Development Corporation, Multicultural AIDS Coalition, Massachusetts AIDS Coalition, Massachusetts Department of Public Health, New Covenant Church, Nuestra Communidad, Northeastern University, Partnership Program, People's Baptist Church, Somali Development Center, Self Esteem Boston Educational Institute; Inc., St. Francis-St. Philip Des Sales Church, Roxbury Community Alliance for Health, SPAN, Stanley Jones Clean Slate Project, and Suffolk County House of Correction

BPHC Collaborative Participation
The Diabetes Collaborative
National Health Disparities Collaborative Cancer Demonstration Project (colon, breast and cervix)

Public Housing Locations/Sites
Whittier Street
Whittier Street Housing Development
Boston, MA 02120

Lenox Camden
Camden Street Housing Development
Boston, MA 02120

Alice Heywood Taylor
260 Ruggles Street, Housing Development
Boston, MA 02120

Hope VI
631 Parker Mission Main
Boston, MA 02120

Statistics
Estimated residents in Public Housing: 55,000
Projected Medical Users: 8,157
Actual Public Housing Users: 6,770

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