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Health and Family Services
Skill Sets
North American Management possess a tremendous amount of management experience and bring a great depth of understanding of organizational dynamics.

North American Management has a wealth of experience in thoroughly analyzing an organization with respect to its mission, responsibilities, customer requirements, and the political, social, economic or technical environment in which it must operate. We then develop a clear vision of where that organization needs to go and the comprehensive plan to successfully achieve that vision.

The Organization and Human Capital Strategies Group skill sets include:
  • Benchmarking
  • Business Infrastructure and "Commercialization" Studies
  • Business Metrics and Should-Cost Analysis
  • Coaching
  • Commercial Off-the Shelf (COTS) Implementations Consultation Services (e.g. Business Process Reengineering, Infrastructure Redesign, Risk Assessment and Audits, Performance Assessment/Metrics, Activity Board Costing, Strategic Planning, and Decision Support Systems)
  • Decision Making
  • Enterprise Resource Planning
  • Facilitation Services
  • Human Factors Engineering
  • Human Resource Planning, Analysis, and Development
  • Leadership
  • Organization Development, Communications, and Effectiveness
  • Organizational Analysis
  • Performance Based Logistics
  • Performance Statements of Work
  • Policy Analysis
  • Privatization and Outsourcing Studies
  • Privatization Support Services
  • Process Analysis
  • Process Analysis
  • Reengineering of Business Processes
  • Reengineering of Supply/Logistics Processes
  • Regionalization Studies
  • Research and Evaluation
  • Strategic Business Planning
  • Support Products and Documentation
  • Survey Services (e.g. Design, Sampling, Administration, Analysis, Reports, etc.)
  • Team Building
  • Training and Education Planning, Analysis, and Policy Development
  • Training Services (e.g. Leadership, Management, Quality, etc.)
  • Workforce Transition Planning
  • Technical Assistance